Working with National Record Retrieval has been a transformative experience for our business. Exemplary in service, and making a tedious, time-consuming aspect of our law firm incredibly efficient, they are absolutely top-notch in every regard. From the moment we partnered with NRR, we were met with a dedicated team that made communication seamless and efficient. Every query was addressed in a timely manner, and their willingness to go the extra mile has made our collaboration not just easy, but enjoyable.
As our firm transitions to a new CMS, NRR has the advanced capability to integrate with systems such as Filevine, Smart Advocate, and Litify. This platform integration will undoubtedly streamline our workflow and save our hard-working team countless hours, allowing us to focus on what truly matters: serving our clients effectively.
The real standout of our partnership with NRR has been their incredible team members. Albert Ong has been instrumental in connecting our team with the right people along the way, and each individual we have worked with has displayed incredible professionalism and expertise and has ensured that we have a dedicated point of contact every step of every request and every project. Their collaborative approach to a professional partnership has fostered a productive atmosphere with unmatched customer support. We are grateful for our partnership with NRR and cannot recommend them highly enough.
