Any attorney who works in the personal injury field will tell you that one of the most frustrating and time-consuming aspects of their practice is the acquisition and cataloging of medical records. Whenever they need to obtain new medical records from a doctor’s office or hospital, or need to request updates, they have to have a client sign a new approval form. Complicating things further, many hospitals and providers have their own specific release forms that they use. Failing to realize this or forgetting to submit the proper documentation could lead to significant and costly delays.
Personal injury lawyers need to seek out every possible advantage to remain competitive in their field. This includes evaluating the outsourcing services that may help to increase efficiency and reduce stress. These are just a few of the benefits of outsourcing medical record retrieval.
Seeking out medical records is a more intensive process than many people think. Solo practitioners may spend hours every week sending out requests and entering them into case management software. Alternatively, they might have legal assistants or paralegals taking the lead in these processes. Either way, this could represent dozens of billable hours or staff wages every week.
One benefit of outsourcing medical record retrieval to our company is that we take the initiative in tracking down these documents. This includes obtaining the proper release forms and submitting them to providers. Additionally, we will upload the documents to our secure website portal, allowing for accurate cataloging. In short, working with a record retrieval service can save your firm significant time and money.
Every attorney understands the vital role that privacy plays for clients. Keeping paper medical records or hard drives in your office may represent a substantial security risk. Not only are these records vulnerable to possible theft, but a sudden data loss could mean sacrificing hours of hard work.
Another benefit of hiring a medical records retrieval company is that we work diligently to properly catalog and backup all records for every client. Even if your office’s computers lose their data, or a mobile device is stolen or misplaced, you will be able to access or redownload any document from our site at your convenience. This adds up to unparalleled security and efficiency.
A final key benefit of outsourcing medical records retrieval is that these records will be available to you or any member of your staff. This applies both to computers within your office and authorized mobile devices. We are fully SOC 2 compliant. This means that we have obtained strict certifications concerning the safety of data that we place in the cloud. This knowledge can give you confidence that the medical records that you need will be available whenever and wherever you want them.
All personal injury law firms rely on quick, accurate, and convenient access to medical records. While it is possible to achieve this personally or with the help of your staff, there are many reasons to outsource this vital service.
Our company is fully SOC 2 compliant, which means you can have confidence in our ability to keep crucial information safe. We also work diligently to efficiently and accurately obtain and catalog all necessary medical records. Finally, our online portal allows for instant access from your office or approved mobile devices. Reach out to us today to discover more of the benefits of outsourcing medical record retrieval.