Why HIPAA-Compliant Record Retrieval Is a Must for PI Firms

Female hands with a judge's gavel in front of a laptop monitor. Lawyer's office.

HIPAA is a critical regulatory framework. It balances the need to access a client’s necessary medical records to prove their case with the strict obligation to safeguard that sensitive information, and non-compliance comes with real risks to your personal injury firm.

The experienced team at National Record Retrieval (NRR) could help your support staff avoid accidental data breaches that may lead to severe penalties. Keep reading to learn why HIPAA-compliant record retrieval is a must for personal injury firms.

HIPAA Compliance Protects Both Clients and Law Firms

NRR is fully HIPAA compliant to protect our business associates at personal injury law firms, as well as their clients. Our U.S.-based servers feature 256-bit AES encryption to prevent unauthorized access and to ensure that the records we retrieve carry a reduced risk of civil and criminal penalties associated with data breaches. Violations could lead to heavy fines, in the millions for multiple breaches, or even prison time for a willful leak.

Because we deliver claims data through an online portal with multi-layered security and SOC 2-compliant cloud storage, you never have to worry about inadvertently compromising client relationships or your firm’s credibility. We undergo regular audits to ensure we meet high industry standards for privacy and security based on the five “Trust Services Criteria” developed by the AICPA, including security, availability, processing integrity, confidentiality, and privacy.

Compliant Documents Improve Case Strength and Efficiency

The team at NRR always follows federal privacy and security rules for a patient’s protected health information, ensuring that medical records used as evidence are admissible and reliable. Our digital platform is four times more secure than online banking, so while access to the records you need is convenient and intergratable, they are also safeguarded and HIPAA compliant.

User logins and password protections with a two-factor authorization guarantee that only authorized personnel at your firm are able to access clients’ sensitive medical records. Our rigorous administrative policies and mandatory staff training mean your team can focus on what they do best: win personal injury cases.

Reach Out to NRR to Ensure Your Retrieved Records Are HIPAA-Compliant

It is clear that HIPAA-compliant record retrieval is a must for personal injury firms. There is no reason to risk monetary fines or even jail time for an accidental leak of protected data.

That is why a partnership with National Record Retrieval is so important to your attorneys and support staff. Get in touch with us today to learn more about our extensive security measures and how we can assure you that all medical records we pull are fully compliant, every time, for your peace of mind.