Outsourcing your personal injury firm’s record retrieval service and summarization to National Record Retrieval’s (NRR) specialized service, rather than handling it internally, comes with many benefits. It streamlines your attorney’s workflows by rapidly acquiring, organizing, and analyzing medical documents.
Stick with us as we examine how our professional record services can accelerate a case and lead to faster settlements. In this example, we explore an attorney who is faced with client Jane Doe’s 2,000-page, complex medical history.
Your client, Ms. Jane Doe, survived a serious motor vehicle accident. The problem: Her life-saving treatments resulted in more than 2,000 pages of medical records from multiple providers. The documents span the ER, imaging, and specialists. Your firm is now struggling with in-house retrieval, from extensive phone calls and missing documents to slow responses from providers. These well-meaning attempts are stalling your case by preventing you from determining the value of damages and delaying the submission of a demand letter.
After spending months buried in paperwork to no avail, your firm decides to outsource your record retrieval and review needs to NRR. Our skilled team goes to work right away, immediately identifying gaps in your medical evidence. We quickly flagged a crucial radiology report that was missing from the initial production and then created an all-inclusive medical chronology that establishes causation and enables your firm to accurately assess Doe’s damages.
Now that your client’s medical records are in a searchable and indexed format, with key treatment dates highlighted, your attorney is able to draft a demand letter. This step now takes a fraction of the time it would have taken your paralegal to tackle this daunting task manually.
By using NRR to retrieve and organize Doe’s records, your law firm reduced the time it normally spends sending a demand letter by weeks or even months. The organized and complete medical package you received compelled the insurance company to take the claim seriously, resulting in a faster, higher-value settlement. As you know, with better evidence presentation, your clients’ claims often settle for up to 70 percent more than similar scenarios without this comprehensive proof.
This fictitious case study illustrates how NRR would help your firm deliver faster settlements through our streamlined record-review services. We use specialized technology to reduce the administrative burden on law firms like yours so you can move to the negotiation phase much faster and with a better chance of success.
We understand you probably have a long list of questions, and we are standing by to provide the answers you need to make a wise decision about your firm’s processes. Reach out to NRR today to learn more about our indispensable nationwide services.
