National Record Retrieval provides insurance agencies with specific information your adjusters need to process claims. Having fast access to these vital verifying documents is a game-changer in the industry. In this blog, you will learn how we could help your team streamline this time-consuming process and why it is important.
One of the most appealing things about our service is that it helps you process claims faster. With quicker access to medical records, your agents can make decisions and pay out claims timely, thus improving your customer’s satisfaction. Efficient record retrieval could also improve communication between adjusters and claimants, while reducing the need for follow-ups and administrative costs.
Our talented records retrieval specialists are experts at tracking down old legal documents, account files, medical records, and insurance histories within HIPAA regulations. Just tell us what documents you need, where we might find them, and then we go to work. Once we have them in hand, we deliver them using a customizable template that works with your system. Our services save time, reduce stress, and ensure compliance with industry guidelines.
Having access to a team of efficient medical records retrievalists could significantly enhance your insurance company’s claims process. However, without these dedicated professionals on your side, you and your clients could experience frustrating delays. These increased wait times could even prolong a claimant’s settlement and may also lead to legal disputes. If your client loses confidence in your company or they believe your adjuster is not acting in good faith, your agency could find itself in court. This mistake comes with costly legal expenses and could even damage your company’s reputation.
At National Record Retrieval, we provide record retrieval services quickly and affordably. Your insurance staff does not have to spend hours calling, emailing, or visiting hospitals to find the records you need. We do the hard work so you do not have to.
We are excited to hear from you and answer your questions. Learn more about what we can do for you by giving us a call today.
